Fringe Box Office positions (APPLICATIONS CLOSED)

These applications are now closed.


Edinburgh’s largest arts venue and award winning Fringe venue is now recruiting for our 2018 Fringe team.
Last year we looked after over 220,000 visitors and delivered over 2,200 performances in three and a half short, busy and exciting weeks.

Summerhall is committed to providing a safe and fair environment to work within. To that extent, amongst its many working conditions Summerhall pledges to give employees; legally entitled rest breaks, equal pay for young workers for the same roles as older workers, no unpaid trial shifts, consultation on rota changes, contribution to post-midnight travel, and an environment free of discrimination on any grounds. Summerhall is also committed to paying hourly staff above minimum wage.

We are also proud to announce that Summerhall has achieved level one on the Edinburgh Festival Fringe Society’s Venue Access Award, and we are working towards reaching level two before Fringe 2018.
We require all applicants to be available to work for the full Fringe programme (1st August-26th August), including essential training over three dates in July between 23rd-25th, have a UK bank account and required visas to work within the UK. If you tick all these boxes, we want to hear from you.

We are looking for gregarious and outgoing people who love chatting with the public, working as part of a team and getting things done under pressure. You will be responsible for the day to day operation of the Summerhall Box Office, selling tickets and delivering excellent customer service even when under pressure whilst conveying enthusiasm and knowledge of our diverse performance and visual arts programmes.

Expectations of the role:
-We are looking for friendly, confident people who enjoy interacting with the public.
-Ideally you should be passionate about theatre, the arts and music and keen to advise and talk to our customers about our programme.
-Relevant experience of working in a Box Office, Front of House role or similar is required.
-This is a fast paced and proactive role dealing with hundreds of customers every day.
-Experience of Red61’s VIA Box Office system (or similar) is desired but not essential.
-Previous experience of cash handling would also be desirable but not essential.
-You will work as part of a small but efficient team.
-Excellent time keeping and dedication to the role is essential.

To apply:
-Reference ‘Box Office’ in the subject line of your application.
-Tell us about your relevant experience and what you can bring to our team.
-Tell us why you want to work for Summerhall.
-Have you worked for Summerhall before, if yes, what department and year.
-Please provide full contact details.

You can apply by either submitting a CV, a cover letter or an email application. Please send your application to and reference ‘Box Office’ in the subject line.

Applications for Box Office roles will close on Monday 14th May at 12:00. Summerhall’s Equal Employment Policy is available to download here. Our Diversity monitoring form is available to complete here – this monitoring form is voluntary but the information we collect helps us to make sure that we are an actively inclusive organisation, and to work out what steps we need to take to do better.

Good luck!