Fringe 2018 Front of House positions (CLOSED)

Edinburgh’s largest arts venue and award winning Fringe venue is now recruiting for our 2018 Fringe team.

Last year we looked after over 220,000 visitors and delivered over 2,200 performances in three and a half short, busy and exciting weeks.

Summerhall has committed to providing a safe and fair environment to work within. To that extent, amongst its many working conditions Summerhall pledges to give employees; legally entitled rest breaks, equal pay for young workers for the same roles as older workers, no unpaid trial shifts, consultation on rota changes and an environment free of discrimination on any grounds. Summerhall is also committed to paying hourly staff above minimum wage.

We are also proud to announce that Summerhall has achieved level one on the Edinburgh Festival Fringe Society’s Venue Access Award, and we are working towards reaching level two before Fringe 2018.

We require all applicants to be available to work for the full Fringe programme (1st August-26th August), including essential training over three dates in July between 23rd-25th, have a UK bank account and required visas to work within the UK. If you tick all these boxes, we want to hear from you.

We are looking for gregarious and outgoing people who love chatting with the public, working as part of a team and getting things done on time. You will be responsible for getting our audiences in and out of our venues safely and smoothly at the start and end of each show and ensuring that we keep to tight running schedules as well as being polite and helpful, even when under pressure, and conveying enthusiasm and knowledge of our diverse artistic programme.

Expectations of the role:

-We are looking for friendly, confident people who enjoy interacting with the public

-Ideally you should be passionate about theatre, the arts and music and keen to advise and talk to our customers about our programme

-Relevant experience of working in a Front of House role or similar

-This is a fast paced and proactive role- expect to be on your feet and busy every day

-Be able to manage and guide large numbers of customers at our venues

-Expect to work within a large team but also be prepared for some lone working

-Ensure Summerhall is kept to a high standard and take part in the upkeep of the building. This will include cleaning duties

-Assist with room turnarounds and prompt venue change overs

-Excellent time keeping and dedication to the role is essential

To apply:

-Reference ‘Front of House’ in the subject line of your application

-Tell us about your relevant experience and what you can bring to our team

-Tell us why you want to work for Summerhall

-Have you worked for Summerhall before, if yes, what department and year

– Please provide full contact details

You can apply by either submitting a CV, a cover letter or an email application. Please send your application to and reference ‘Front of House’ in the subject line.

Applications for Front of House will close on Friday 6th July at 12:00.

Summerhall’s Equal Employment Policy is available to download here.

Our Diversity monitoring form is available to complete here – this monitoring form is voluntary but the information we collect helps us to make sure that we are an actively inclusive organisation, and to work out what steps we need to take to do better.


Good luck!